Where: Reports in the main menu.
Reports helps you decide which Advice flow needs attention. Open Analytics for questions and products within one flow.
Review your results
- Choose the period. One calendar month is selected by default; up to two calendar months are available.
- Read Sessions, Advice views and Click-through together.
- Compare flows with enough activity. Consider product category and widget placement.
- Open a flow with, for example, many sessions but few product clicks. Check its questions and first recommendations.
Click a column heading to sort the Advice flows. A paid plan lets you compare the preceding period where data is available. Session details are removed after two months.
Product revenue or order revenue?
The revenue switch defaults to Products: the estimated catalog value of purchased advice products. Orders shows the full value of linked orders, including products that were not recommended.
Compare the same period and revenue view. These figures do not prove additional revenue caused by the Advice flow. The separate product revenue chart keeps showing product value even when the switch is set to Orders.
Orders and revenue require a paid plan and conversion measurement. Without it, you can already assess sessions, completions and product clicks.
Free, paid and export
Free includes the overview, totals and Advice flow comparisons. Product details and product details in summary emails require a paid plan.
With a paid plan, Export CSV downloads the active tab for the selected period: daily figures in Overview, performance per flow in Advice flows, and product performance in Products.
Make it a short routine
Choose one flow and one problem. Test and publish a focused change, note its publication date, and compare again after enough new visits.
Unexpectedly empty figures? Check the period and see help with problems.
